Building AI Agents People Will Use

Last post: seven AI analyst personas were given persistent access to our Waltz EA repository and left to run on a schedule. This post covers what happens when the findings are accurate but still close to useless.

Six implementation lessons on the layer between a capable model and the human expected to act on its output:

  • Detection vs. memory — surfacing something once is not the same as tracking it over time
  • Calibrating severity by contrast — a finding only has weight when compared against a baseline
  • Grounding navigation in structured data — outputs that cannot be acted on directly are friction, not insight
  • Correction loops — agents need a mechanism to learn from human disagreement
  • Consistency testing — the same input should not produce meaningfully different outputs across runs
  • Demoting AI-about-AI noise — findings about the AI system itself are rarely useful to the humans in the loop

None of them needed a better model.

Read the full article on cloudhpc.news


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